Thursday, April 23rd, 2020
RVA Pediatrics understands the importance of routine well child check-ups. That is why we are proud to offer well child check-ups virtually for those patients who do not need vaccines. RVA Pediatrics is following closely with the recommendations published by the American Academy of Pediatrics (AAP). The AAP has encouraged pediatricians to continue well visits for eligible patients via telemedicine. We recognize that some elements of the exam should be completed in clinic once community circumstances allow. These elements include but are not limited to the comprehensive physical and office testing (laboratory services, hearing, vision screening, etc.) Telehealth is a critical tool in order to continue providing our patients the best care we possibly can under our current circumstances. While this service is temporary, we do look forward to seeing everyone for their in-person well check next year! We thank you for understanding our ever-evolving workflows.
Wednesday, April 8th, 2020
RVA Pediatrics is happy to announce telemedicine as our newest service available to our patients. Utilizing this service allows us to be able to treat you from the comfort and safety of your own home. If you are interested in a telemedicine visit, please call the office and we will help you determine if this type of visit is appropriate.
We will process this visit through your insurance just as a normal office visit would be processed. Please note that if this service is not covered by your insurance then you will be responsible for the costs.
We are using Zoom as our HIPAA compliant telemedicine platform. To make your virtual visit as seamless as possible, please already have a Zoom account registered and the Zoom application installed prior to your visit.
This is new to both the practice and our patience. We appreciate your continued support and patience as we navigate this new endeavor together!
Sunday, March 22nd, 2020
To our Patients and Families of RVA Pediatrics:
We are continuing to monitor the COVID-19 updates, guidelines and recommendations from the CDC, AAP, and the VDH.
In regard to wellness visits, we will be keeping our 24 months and younger checkups this week. The AAP “recommends pediatricians continue to see newborns and infants for preventative care, as well as younger children who need immunizations.”
If you have a 24 months and younger checkup, we have dedicated rooms and a separate entrance into the building. When you arrive in the parking lot, please call the office. They will do a preregistration to check you in and then someone will call you and meet you at the door to escort you into the building.
For children who are 25 months and older, we will be calling you to cancel your appointment for now and will reschedule once this pandemic passes.
For children who are sick, you may call the office first and leave a message. We have consolidated our providers so we can return your calls much faster. If you need to be seen, we still have a “waiting room free” zone in effect. Once you check in and are pre-screened, we will ask you to wait in the car and wait for a call. You will then be brought in thru the front door and escorted directly into a room.
Our Patterson location continues to remain closed during this time with the exception of our Lactation Services.
We can’t thank you enough for your patience and flexibility during this time. We are here to support you, your families, and our community.
Stay Well. Practice Social Distancing. And, wash your hands!
Sunday, March 15th, 2020
Friday, March 13th, 2020
We at RVA Pediatrics continue to closely monitor the situation around the coronavirus (COVID-19) as reported daily by public health officials at the Centers for Disease Control and Prevention (CDC). The health and well-being of our patients and families is our top priority. We currently do not have the ability to run the test for COVID-19.
- If you are concerned about your child being symptomatic, PLEASE call our office so we can triage the symptoms.
- We have systems in place to ensure we are able to respond to your inquiries in a timely manner. We have stocked up on EPA-approved cleaning agents and increasing the cleaning protocols in our offices.
- Both sick and well areas will be cleaned multiple times per day, in addition to the routine cleaning we have always provided.
- Please do not come to the office for non-urgent sick visits.
- We would also kindly ask that only the patient and parents/guardians come to the appointment if possible.
We would appreciate your help working with us during this time.
How can you protect your family?
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer only if soap and water are not available.
- Avoid touching your eyes, nose and mouth as much as possible.
- Cover your mouth and nose with a tissue or sleeve (not hand) when coughing or sneezing.
- Clean and disinfect frequently touched objects and surfaces.
- Stay home when you are sick.
- Avoid non-essential travel
Please note this is an emerging, rapidly evolving situation. We are regularly updating this page with key information as we receive it, but we encourage you to refer to the Centers for Disease Control and Prevention (CDC) as a reliable source for the most updated information as it becomes available, in addition to updated guidance.
Our mission has always been to provide the safest and most effective care. We are confident that we will be able to work through these next weeks together as a caring community!